Applying for a Job - Frequently Asked Questions

I am having technical issues with the application form. Who can I contact?

If you are having technical issues with the online application form, please call NEOGOV Customer Service toll-free at 1-855-524-5627. 

Can I apply for more than one job?

Yes, you can apply for all open positions for which you feel that you meet the minimum qualifications.

How do I complete an online Job Interest Card?

Click on the “Request Job Notifications by Category” link on the Job Opportunities page. Follow the instructions to receive e-mail notification for specific job categories that interest you. You will receive notices of new job openings for one year, which you can then renew each year.

Do I need to visit the County’s web page to check for new job openings?

No, you can complete an online “Job Interest Card” to receive e-mail notification about new job openings in specific job categories.

Can I submit transcripts, letters of recommendation, training certificates, etc., along with my online application?

Do not attach these to your application unless the Job Bulletin specifies otherwise. If you are a veteran applying for Veterans’ Hiring Preference, you must attach a DD214 or Disability Letter as proof of service. You may bring transcripts or letters of recommendation to the interview if you are selected to interview. 

Can I apply by submitting a resume instead of completing an online application?

Most recruitments now require that you fill out a short version of the application form plus attach a résumé and cover letter. These must be attached to your application within www.governmentjobs.com. Please do not send them separately via e-mail, mail, fax or drop them off in person. 

What if I forgot my Username or Password?

Click on the Applicant Login link from the Job Opportunities page at http://www.co.polk.or.us/hr/jobs. Use the “forgot my password” link directly below the username/password login box.  The system will send you an e-mail with your information. Be sure to check your junk/spam folders.

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